FAQ/Help is a simple way to get answers to all your questions. You can search and review frequently asked questions and rate answer accuracy.

You may submit a question not answered within our FAQ above by filling out the Ask a Question Form. Please note that any questions related to your Aeroplan Rewards cannot be handled via email. Kindly refer the Self-Serve section to review or cancel any existing rewards. Changes to existing Flight Rewards can only be done by one of our Agents via the Contact Centre.