|ACTIVITIES & MERCHANDISE|
|TIPS TO EARN FASTER|
|MANAGE YOUR ACCOUNT|
|AIR CANADA ALTITUDE|
GET ANY SEAT.
FLY FOR LESS.
With Aeroplan, our two options, Fixed Mileage Flight Rewards (formerly called ClassicFlight Rewards) and Market Fare Flight Rewards, work together so that you can get access to any seat, at any time, on all Air Canada flights. Last year, members needed fewer miles to travel than they would have with any other loyalty program in Canada.1
KNOW BEFORE YOU GO
Please see the Reward Chart to see just how many miles you'd need for your trip.
Can I redeem for a one-way flight?
Yes, you can. For a Fixed Mileage Flight Reward, all you need is 50% of the roundtrip flight reward mileage to book, applicable to all destinations to/from North America. For a Market Fare Flight Reward, the number of miles needed is based on whatever the market fare is at time of booking.
Can I book even if I don't have enough miles?
Yes, you can top up your mileage. For just C$0.03 per mile (plus taxes), you can purchase up to 50% of the total mileage you need for that reward.
What's considered a "stopover"?
When you book a roundtrip Fixed Mileage Flight Reward, you can fly through up to two cities, so why not stop and stay awhile? A stopover is an intentional stop to or from a specific destination city. Select the multi-city option when booking your flight to learn how to include stopovers in your itinerary.
What's an "open-jaw" itinerary?
When you choose to fly into Paris, but fly home from London, that's considered an open-jaw booking. Basically, it means that you fly to one place, fly home from another, and make your way by car, train, or even another flight between your arrival and departure cities. To include an open-jaw in your itinerary, be sure to select the multi-city option when booking your flight.
Are there any taxes or other fees that apply to Flight Reward bookings?
Flight Reward bookings, as with all loyalty programs, are subject to applicable airport taxes, fees and carrier surcharges imposed by the airline and any government authority. Additional taxes and fees may be collected at the airport.
What if I need to change my booking?
Changes to unused Flight Rewards (e.g. flight date(s), flight time(s), class of service, routing and/or itinerary) may be made up to a minimum of two hours prior to departure. A non-refundable fee of C$90 plus taxes per ticket applies.
Can I change my booking at the airport on my departure day?
Yes. Same-day confirmed changes at the airport are permitted to either an earlier or later flight on the same itinerary for a charge of C$75 per passenger holding either a confirmed Economy, Premium Economy or Business Class Aeroplan Fixed Mileage Flight Reward or Market Fare Flight Reward on Air Canada, Air Canada express, or Air Canada rouge. No additional mileage charges apply for changes made on the day of travel at the airport, but changes are subject to availability.
What if I have to cancel my booking?
Unused Flight Reward tickets can be cancelled up to a minimum of two hours prior to scheduled departure and will remain valid for one year from the date of ticket issue if unused, or from the date of first outbound departure if partially used. At time of rebooking, a non-refundable C$90 fee plus taxes per ticket will be applied.
Can my miles be put back into my account?
Unused and valid Flight Rewards may be refunded and miles reinstated up to 22 days before the scheduled date of departure. A non-refundable C$90 fee plus taxes per ticket will be applied.
When can I choose my seat?
You can reserve your seat as soon as you book—or anytime afterwards. Just go to the carrier airline's website for full details and be sure to have your booking reference number on hand.
How much luggage can I take?
Baggage allowance varies by carrier, so please consult the airline's website for full details regarding the amount, size and weight of checked and carry-on luggage.
When can I check in?
If you're travelling with Air Canada, you can check in online up to 24 hours before departure here. For Star Alliance airlines, you can check in via the airline's individual website.
2. Compared to leading Canadian travel reward programs.
3. Does not apply to flights to Cuba or Air Canada Vacations charter flights.
4. One year from the date of ticket issue if unused or from the date of first outbound departure if partially used.